Agfa Graphics today announced that it has been given a Technology & Business (T&B) Award from START-IT magazine and a Value Chain Award from M2M magazine. Both awards acknowledge contributions to the science of providing efficient remote imaging services for graphic communications professionals worldwide.

The T&B Imaging Award, was awarded to Agfa Graphics' :IntellSyst remote diagnostic solution for its use of leading-edge technology to solve critical business issues. :IntellSyst is a centrally-managed remote diagnostic system that allows Agfa service engineers immediate access to diagnose prepress customers' hardware, software and applications issues.

Agfa also won M2M magazine's Gold Value Chain Award, which honors the most successful corporate adopters of M2M technology.

"It is our goal to provide complete solutions to customers to ensure optimal performance and productivity. :IntellSyst helped us reach that goal, and we are pleased that both START-IT and M2M magazines recognize the value that our achievement has for graphic arts professionals worldwide," said Bill Quinn, Agfa Graphics' manager of technical support.

"Winners of the START-IT Technology & Business award and the M2M Value Chain award exemplify technology's diversity and illuminate the extraordinary level of innovation in this industry," said Peggy Smedley, editorial director of START-IT and M2M magazines.

With :IntellSyst, Agfa's customers can talk live to operators while viewing real-time performance data on-screen. Customers receive faster service response, experience virtually effortless maintenance, and equipment gets back up and running more quickly. :IntellSyst solves more than 95 percent of software problems and over 40 percent of equipment problems remotely.
An awards ceremony was held during the M2M United/Manufacturing Days Conference, June 18-21, at the Westin Chicago North Shore Hotel in Wheeling, Illinois.

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