Shipping Information

Our goal is to deliver your purchase in the quickest most economical way possible. We offer two shipping options: FedEx Ground® and FedEx 2 Day®. Please see details below.

Delivery through FedEx Priority Overnight® is only available by calling Customer Service at (888) 274-8626. See the FedEx website at www.fedex.com for details on services and applicable money-back guarantees. Customer pick up from our warehouse is available in certain circumstances and must be arranged by calling customer service directly at (888) 274-8626.

Ground Shipping

FedEx Ground shipping is available in all fifty states. For commercial and residential addresses, FedEx will guarantee the day of delivery. However, scheduled delivery days may occasionally be revised due to volume and/or distribution.

For newly registered customers, a $26.95 shipping and handling fee will be applied to your order. Please note:

  • Additional freight may be assessed on oversized or bulk orders.
  • All hazardous materials may have longer delivery periods and are subject to additional fees. Hazardous materials cannot be shipped air freight.
  • All orders ship by ground transportation, unless otherwise requested.
  • Agfa Graphics does not ship to foreign countries.
  • Agfa Graphics does not ship to PO Box, APO or FPO addresses.

Two Business-Day Shipping

FedEx 2 Day shipping is available in all fifty states. FedEx 2Day delivers by 4:30 p.m. in two business days to most areas (by 7 p.m. to residences.)

***To use this option, the items in your order must be in stock and you must place your order no later than 12:00 noon in the time zone of the servicing Agfa Graphics location to ship the same day for second business-day delivery. For example, if you place your order by 12:00 noon on a Monday, it will reach your destination on Wednesday.***

Freight is calculated based on weight and zip code. It will be added to your order as goods ship.

  • 2nd day shipping is not available on all items.
  • Additional freight may be assessed on oversized or bulk orders.
  • Agfa Graphics does not ship to foreign countries.
  • Agfs Graphics does not ship to PO Box, APO or FPO addresses.

Overnight Delivery

Overnight delivery via FedEx Priority Overnight is available in all fifty states. FedEx Priority Overnight provides next business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. in remote areas.

Overnight delivery is only available by calling Customer Service at (888) 274-8626.

***To use this option, your items must be in stock and you must place your order no later than 12:00 noon PST for next day delivery. For example, if you place your order by 12:00 noon PST on a Monday, it will reach your destination on Tuesday (actual time dependent on destination).***

The following basic policies apply to all purchases at Agfa Graphics:

  • Airfreight options are not available on all products.
  • Orders for items with available stock required to be shipped by airfreight (next day or two day programs) must be placed no later than 12:00 noon PST in order to ship the same business day.
  • Certain heavy or oversized items may take longer to arrive and cannot be shipped outside the contiguous 48 states
  • Agfa Graphics does not ship to foreign countries.
  • We do not ship to PO Box, APO or FPO addresses.

If you have questions about our shipping policies, please contact customer service at customercare.us@agfa.com or at (888) 274-8626.


Payment Options

Payment Options

Find out about Agfa Graphics' options for payment and how to open a line of credit.

E-Bill

E-Bill

Customers can take advantage of E-Bill, a value-added service that provides a more efficient way to manage your account.

Leasing

Leasing

Let Agfa Graphics help you decide if leasing is right for you.

Return Policy

Return Policy

In order to serve you as efficiently as possible, our Return Policy incorporates several major advantages.

Tax Information

Tax Information

Find out about how Agfa Graphics calculates tax on purchases with us.

Agfa E-Store

Agfa E-Store

Now all your graphic communications needs are just one click away! Shop now: shopagfa.com

Contact

Questions?  Fill out our contact form below and we will contact you asap. apogeeform

 
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