Support Service

Agfa understands that a day in printing or publishing can last much longer than one eight hour shift. That’s why we offer 24-hour support with :Alert service.

Educational Programs

Overview

After-hours assistance when you need it most

With :Alert service, Agfa's trained experts are available to diagnose problems and provide assistance, anytime you need it. This is not available for all products.

User Profile

Alert is a crucial service for any newspaper, packaging, or high-volume commercial printer who needs to ensure reliable operation 24 hours a day.

More information

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Key Benefits

  • After-hours connection to Agfa’s experts provides faster resolutions with less downtime
  • Remote diagnostics help you correctly identify system problems
  • Ability to rush-deliver parts and services ensures that you are up and running quickly

Features

After-hours connection

With Alert service you can contact an Agfa representative by phone or over the internet 24-hours a day. This provides faster resolutions to unexpected problems, and helps you steer clear of downtime.

Remote diagnostics

Alert services can be combined with remote diagnostics to help you correctly identify problems. With Agfa's technicians monitoring your systems around the clock, for parameters such as temperature and humidity, you can steer clear of problems before they occur.

Availability

Indicate here where the product/service is available if not worldwide. List all regions or individual countries.

North America

  • United States

South America

  • Not available

Europe

  • Not available

Asia

  • Not available

Africa

  • Not available

Oceania

  • Not available

Contact

Questions?  Fill out our contact form below and we will contact you asap. apogeeform

 
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